This new on-line application allows inspections to be entered on-line for both residential and commercial properties
We engaged both city staff and entrepreneurs from the very beginning, which increased our chances of owner adoption and initiative longevity.
Code for America helped us build the on-line platform faster and more efficiently than we could have ourselves, saving time and allowing for more user testing during the process.
Inspector Gadget is only an interim solution for the way City staff operate and interact with business owners. This small beta ensures the success of larger future initiatives.
I spend half my day answering questions about the same things and hours transcribing inspection messages. I have a backlog of paperwork to file.
– Mike Muñoz, Permit Technician
Business owners who use the on-line platform will provide more accurate information about their building inspections, reducing the number of errors, and unnecessary and failed inspections.
Previously, Three City staff members would transcribe over 150 voicemails a day to schedule inspections. Now, business owners can go on-line and schedule inspections on their own.
Online submissions automate the mapping, scheduling, and tracking process for inspections, saving time and reducing the number of errors and failed inspections.
Give City staff more efficient time to do inspections and take time transcribe and schedule inspections.